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Terms and conditions

Retailer Information

The website is the property of Option Export (LLC) in the entirety of the website and all rights related to its contents.

Option Exports headquarter is located at 6 rue de l'industrie 51350 Cormontreuil, France.

Tel: +33 (0) 972 350 720
VATIN: FR 055 01584023
SIRET: 50158402300045

All complete or partial reproduction, is always subject to permission from the owners.

Customer Service details of
Tel: +33 (0) 9 72 35 07 20
Monday to Friday, from 10am to 12.30pm and 14pm to 17.30pm (GMT +1)

Acceptance of General Terms & Conditions (GTC)

The customer acknowledges having read, at the time of ordering, these terms and conditions. These govern the contractual relationship between Option Export and the client, and are unconditionally accepted by both parties.


Any order confirmation constitutes acceptance of prices, product descriptions and the GTC information. If information provided by the buyer is incorrect and delivery to the receiver is not possible due to incorrect address information, seller cannot be held responsible.

The seller takes all efforts to fulfill the received orders on the website within restrictions of stock availability. If one or more products are not available seller agrees to immediately notify buyer by telephone or mail and provide options to best meet customer expectations.

All orders placed at Option Export are considered for personal use of the customers. Clients or recipients are not permitted to resell any products from Option Export.

Customers can order on our website or call +33 (0) 972350720 from Monday to Friday from 10am to 12.30pm and 14pm to 17.30pm (GMT +1).

For orders exceeding $150 a confirmation by telephone may be required.

Expenses incurred for delivery appear before confirming the order.


Images and pictures illustrating products are non-contractual. If errors occur in representation of products Option Export cannot be held responsible. The majority of products offered to customers by Option Export are available in our warehouse.

Promotional offers

Orders that include items offered for free as part of promotional offers are subject to special conditions: these orders will not be refunded, only credit notes can be made.

Items are offered within the limits of actual stock availability. Unless otherwise noted, promotional offers and discount codes cannot be combined with each other.


The price listed on the product description does not include shipping.
The price indicated in the order confirmation is the final price, including all taxes and VAT for France and the countries of the EEC. This price includes the price of products, handling, packaging and storage of goods, transport costs and commissioning.

In case of difference between the price that will have you indicated in your order and the current price due to a typographical error, printing or calculation on our website, the current price will prevail. You can still cancel your order if the current price is too high in relation to the price that has been incorrect on our website at the time of your order.

Payment in 3 monthly instalments

We offer our Clients the possibility to pay in 3 monthly instalments by Credit Card. This payment is available on our website for all orders equal to or greater than $120 including VAT. One third of the total order will be debited immediately, the second third 30 days after your order, and the remaining amount 60 days after your order.

In case of overdue payment, the remaining maturities will be cancelled and the amount requested for cost recovery equals the amount due by the Client. If the Client decide to exercise his right of withdrawal, Option Export will refund the totality of the sums paid by the Customer.

In case of rupture of stock of one article, the following maturities will be automatically modified.

In case of rupture of stock of all the products, the order will be cancelled and the client will be totally refunded.

If the Credit Card of the client expires before the 3rd maturities, the order can’t be accepted.


This contract is subject to French law. Option Export cannot be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. 

Complaints or disputes will always be treated with the greatest attention. Honesty is always presumed in our customers who are taking time to let us know about their situation. In the event of a dispute, the customer shall always inform the company and contact its staff to find an amicable solution. 
In the event where an amicable solution cannot be found between the buyer and Option Export (LLC), the Tribunal de Commerce de Reims has exclusive jurisdiction, regardless of the place of delivery and method of payment accepted.


In all cases where Option Export cannot be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility of Option Export is always limited to the value of the product in question at order date and has no responsibility for appeal towards the mark ormanufacturer of the product.